Shipping Policy

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  Order Processing:

  
  All orders are processed within 1–2 business days. Orders are not dispatched on weekends or Irish bank holidays.

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  Standard Delivery (Ireland):

  
  Standard shipping across Ireland typically takes 2–4 business days via An Post or local courier partners.

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• Express Delivery (Ireland):

  
  Next-day delivery options are available for orders placed before 12:00 PM GMT on business days.

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  UK & European Shipping:

  
  Deliveries to the UK and EU standard destinations take approximately 4–7 business days. All applicable custom duties or tariffs are calculated at checkout.

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  Dispatch Confirmation & Tracking:

  
  You will receive a tracking link via email as soon as your parcel is

  dispatched from our Irish fulfillment center.

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  Damaged or Missing Deliveries:

  
  If your package arrives damaged or fails to arrive within the estimated timeframe, please hold onto all original packaging and reach out to our support team immediately.

  
  

  
  

Return & Refund Policy

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  30-Day Ireland & EU Return Guarantee:

  
  In compliance with EU Consumer Rights Directives, items can be returned within 30 days of receipt for a full refund or exchange.

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  Condition Requirements:

  
  

  • Products must be unused, unwashed, and in their original packaging with all tags attached.

  • Hygiene-sensitive goods, opened feed supplements, or customized items cannot be returned once unsealed unless faulty.

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  How to Initiate a Return:

  
  Contact our customer service team with your order number to obtain a pre-

  authorized Return Merchandise Authorization (RMA) label and return instructions.

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  Return Shipping Fees:

  
  Buyers are responsible for return postage unless the item is proven defective or incorrect upon arrival.

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  Refund Timeline:

  
  Approved refunds will be processed back to your original payment method (Credit Card, PayPal, or local payment provider) within 3–5 business days after inspection at our Irish warehouse.